Frequently Asked Questions
Booking & Reservations
Everything you need to know before you reserve a room.
How do I book a room?
Use the room search on this website, call our front desk on 0814 936 6206, 0803 279 5077, 0907 203 5340, or send us a message from the contact page. We will confirm your room and rate.
How much are your rooms?
Our rates per night are:
Standard Room — ₦30,500
Deluxe Room — ₦33,500
Executive Room — ₦38,500
Suites — ₦60,500
When is my booking confirmed?
A booking is confirmed once our reservation and payment requirements have been met. All reservations are subject to availability.
Why should I book directly with the hotel?
You speak to the people who will actually look after you, so special requests — an early arrival, a quiet room — reach the right person straight away, and any changes are handled by our front desk without a third party in between.
Can I make a special request?
Yes. Let us know when you book. Special requests are subject to availability, and we will always do our best.
How do I cancel or change a reservation?
Contact the hotel directly as early as possible. Cancellation charges and refund eligibility follow the terms given to you at the time of booking, and approved refunds go back through the appropriate payment channel.
Arrival & Your Stay
What happens from the moment you drive in until you check out.
What happens when I arrive?
Drive in through our gated entrance and park inside the compound; security will show you to a space and someone can help with your bags. At reception we confirm your booking, take a few details and hand you your key.
What do I need to check in?
A valid means of identification. It is required for every guest, for the safety of everyone at the hotel.
What time is check-out?
Check-out is by 12:00 noon. Late check-out or an extra night can be arranged through reception, subject to availability and additional charges.
Can I arrive early?
Please let us know your arrival time before you travel. If your room is not ready yet, you are welcome to relax in the lounge while we prepare it.
Can I have visitors?
Visitors are welcome but must report to reception and follow our visitor guidelines. Only registered guests may occupy the rooms, and overnight visitors need prior approval and may attract an extra charge.
How do I pay?
Payments are made through the hotel’s approved payment channels — please keep your receipts. Any outstanding bill must be settled before departure.
Rooms & Amenities
Comfort in the details, in every room.
What is in the rooms?
Every room has air-conditioning, a television, Wi-Fi, a comfortable bed with fresh linen and a bathroom with steady water. Rooms are cleaned and checked daily.
Is there Wi-Fi?
Yes. Complimentary Wi-Fi is available throughout your stay — in the rooms, the executive lounge and the restaurant and bar.
What about power?
The hotel runs on solar power, with a standby generator as backup, so your room stays cool and lit.
Is parking available?
Yes. Guests park inside our secure, gated compound, with security on duty day and night.
Is the front desk open all night?
Yes. The front desk is open around the clock — for in-room dining, a wake-up call, a taxi or anything else you need.
Can I smoke in my room?
No. Smoking is not allowed in guest rooms or other non-smoking areas. Breaking this rule may attract a cleaning charge.
Dining, Lounge & Events
Food, drinks and space to gather.
Is there a restaurant?
Yes. Our open-air restaurant and bar serves local favourites and continental dishes, with drinks from a classic Chapman to the mocktail of the day. Hotel guests can charge it all to their room.
Can I order food to my room?
Yes. In-room dining is available during kitchen hours. Call the front desk or order from the restaurant.
Can I host a small gathering or meeting?
Yes. The air-conditioned executive lounge and the restaurant and bar can be arranged for small celebrations and meetings, with food and drinks from our kitchen and bar. Speak to the front desk about your date, numbers and menu.
What if I leave something behind?
Items found after check-out are recorded and kept by management for a reasonable period. Contact us and we will help; if you would like an item delivered, the delivery cost is covered by you.
- Comfort
- Elegance
- Great Stay
- Fine Dining
- Security
- Bayforte Hotel & Suites